Interview Questions

a) Food

1. Do you prefer the dishes provided by Nando’s? Why?

2. Which level of spiciness of Peri-Peri chicken do you prefer? Why? (Extra Hot Peri-Peri, Hot Peri-Peri, Mild Peri-Peri, Lemon & Herb Peri-Peri)

3. How do think about the price of food in Nando’s? Why?

b) Environment

1. How do you think about the air temperature in the restaurant? Are you comfortable with it?

2. Do you think that the arrangement of tables and seats are comfortable for you? Why? 

3. The lighting in the restaurant is considered good for you? Why?

c) Services

1. How do you think about the service and attitude provided by the waiter or waitress?

2. Does it take a long time for you to wait for the dishes to be served after you make order?

3. How do you think about the cleanliness of the facilities? (Utensils, tables and seats)

d) Recommendation

1. Do you have any recommendation for Nando’s to make some improvement?