My name is Ong Ting Hao and I am now studying at Tunku Abdul
Rahman University College. Currently, I am taking a course which is Advance
Diploma in Business Administration. This semester, there is a subject that I am
currently taking which is ABDM 4064 Business Research. I am required to create
a blog so that I am able to post my findings and qualitative data for the
assignment of this subject.
I have chosen “The satisfaction level of customers about
Nando’s”. I will determine the satisfaction of the customers according to 3
areas which are food, environment and services. In order to collect the data, I
use interview as my research finding method. After asking them the questions
about their satisfaction, I will also ask them about the recommendation for
Nando’s.
10 respondents are selected to be my interviewees for the interview.
The respondents are the customers of Nando’s as well. 10 questions are provided
by me for interviewing the respondents.
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